On February 25, 2023, the company's deputy general manager Cui Wei led the team to Ma 'Anshan to participate in the sales training camp held by Jianfeng Management Technology Research Center, the special training course lasted for two days, the course theme is customer hierarchical management and customer relationship maintenance.
At the beginning of the course, Hong Mingyuan, consultant of Jianfeng Enterprise Management Group, showed the students the environment faced by enterprises, from the first test to soar, from the seedlings to the roots of the industry, there are various potential risks, facing fierce competition and severe situation. Therefore, as a qualified sales personnel, should understand the current market and the situation, reposition their role, appearance amiable, attitude loyalty, rich knowledge, familiar environment, professional, specialized, concentrate!
Know customer needs, cross the world business sea. Teacher Hong Mingyuan asked all the students a question, that is, what is the goal of customer relationship management, and the students raised their hands and spoke enthusiastically to express their views. Since its establishment, Huiliao Group has always adhered to the "customer satisfaction is our only purpose" as the corporate purpose, and made every effort to make products and services unmatched, fully understand customer needs, and empathize with customers.
The main content of this course is divided into three parts, one is to redefine the role of "sales", the second is to establish a correct "customer view", and the third is to master the skills of customer management and maintenance.
A city of strength leaps to the top of the mountain, knowing the need to know the heart is invincible. Marketing team trainees have said that the training allows everyone to establish the correct professional concept, improve their own cultivation and quality, timely and correct judgment of customer needs, further understanding of the "solid service" business philosophy, in the future work, to return to the company with higher and better performance.
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